What should retail staff say instead of "Can I help you?"
'Can I help you?' gets 'just looking'. What to say instead, openers for 10 kinds of specialty store, and how to teach them without sounding scripted.
Noted blog
Topics: Coaching and Training1 · Hiring and Retention1 · Sales-Floor Conversations1
How do I train seasonal retail staff in five days?
A five-shift plan to get seasonal sales associates ready before Black Friday and Christmas: what to teach first, what to skip and how to train for the rush.
What interview questions actually predict a good retail salesperson?
Most retail interviews measure who interviews well. These questions, a simple scoring sheet and a paid trial shift predict who will sell when it gets busy.